Moniepoint POS Customer Care
Posted in: POS Guides

Moniepoint POS Customer Care: Phone number, Office, Live-chat, Email support 

Contacting Moniepoint customer care units is important, especially if you have issues accessing their POS machine or want to make an inquiry about their services. As one of the fastest-growing fintech companies in Nigeria, Moniepoint offers different financial services, including giving out POS terminals to customers. So, it is important to know the means to reach out to them should you have challenges using their services.

There are different means through which you can contact Moniepoint POS customer care representatives, like through phone call, live-chat, visiting their office, via email support, etc. But the easiest and most feasible means to contact them is by visiting their office in- person or via phone call, because other means may take longer before you can get a response from them.

Different Means to Contact Moniepoint POS Customer Care

Moniepoint POS Customer Care

As an avid user of the Moniepoint POS machine, if you encounter challenges when using their services, you can reach out to their customer care unit for necessary assistance. The means through which you can contact their customer care representative are outlined below:

1. Through Moniepoint Customer Care Phone Number

One of the simplest ways to contact the Moniepoint customer care unit is via phone call. 

The phone number that you can use to contact a Moniepoint customer care representative is +234 201 888 9990.

So, if you have issues using the Moniepoint POS machine, you can call them and seek assistance. 

When calling Moniepoint’s customer care representative, ensure that your account details and other relevant information are handy, because this will help you get faster assistance from them.

2. Through Moniepoint Customer Care Email Address

Another means through which you can reach out to the Moniepoint POS customer care unit is by messaging them via their customer care email address. 

The Moniepoint POS customer care email address is support@moniepoint.com. You can message them at this address and you will be able to get a swift response from them. Ensure that your message is precise and concise to hasten a quick response.

3. Via Live Chat With the Customer Care Unit

Live chat with the Moniepoint customer care representative is another way to get your issues resolved. Since they offer live chat options through their official website and mobile app, you can chat with their representative in real-time and get a quick response.

To access Moniepoint’s live chat support, look for the chat icon on their official website or within their mobile app. Click on it, and you’ll be connected to a customer support agent who can assist you.

4. By Contacting Moniepoint In-Person

You can also reach out to the Moniepoint customer care unit by visiting their physical office in-person. The Moniepoint office is located at Oyo-Ibadan Road, Idi-Agba, Ilora, Oyo State.

5. Through Mobile App Support

If you’re using the Moniepoint mobile app, you can find the customer support options within the app itself. The dedicated “Support” or “Contact Us” section of the app allows you to send messages or access resources related to common issues.

To find these options, open the Moniepoint app, go to the settings or help section, and look for the contact or support options.

What is Moniepoint POS Customer Care Line?

The Moniepoint POS customer care line is +234 201 888 9990. You can reach their customer care representative through this number. When contacting them, ensure that you have the necessary details handy to get a swift response.

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to Top